WORK → TIRIVELO
03
TiriVelo
Pet Care,
Redesigned.
Shipped to production. In 4 weeks.
LIVE CLIENT
UI/UX DESIGN
2026
3
pages shipped
4
week timeline
2
user types
1
inherited system
ROLE — UI/UX Designer
TIMELINE — 4 weeks
PLATFORM — Web / Desktop
TOOLS — Figma
01 — THE BRIEF
Two user types. One evolving product. Four weeks to ship.
TiriVelo is a pet care marketplace connecting pet owners with trusted local providers. I joined mid-stream, inheriting a design system and partially built pages from previous designers. My job wasn't to start from scratch — it was to understand what existed, identify what needed fixing, and ship. The existing screens had too much on them. The CEO wanted simple and modern. I built new screens using the inherited system but stripped back to only what was essential.
Trust isn't a feature. In pet care, it's the entire product.
02 — RESEARCH
Reading the room before touching the file.
User research had already been conducted by the previous team — my job was to interpret it. Two very different users: pet owners seeking trusted care, and providers navigating complex onboarding. Stakeholder feedback from the CEO, engineers, and design team became my primary ongoing research signal throughout the four weeks.
PROVIDERS
Providers found onboarding confusing — too many steps, unclear progress, and ambiguous field labels.
PRICING
The pricing page needed to reframe commission as platform value, not a barrier to signing up.
CAREERS
The careers page needed to attract mission-aligned talent while staying clean and on-brand.
03 — THE WORK
Two marketing pages. One provider flow. Shipped.
PROVIDER SIGN UP
A multi-step onboarding flow for providers across Canada.
Availability set in seconds - a simple tap-to-select grid that makes scheduling feel effortless, not like a form.
Conditional insurance section - YES reveals fields, NO shows an educational nudge.
Mandatory photo upload - trust starts before the first booking.
PRICING
Simple Transparent Pricing → How It Works → Grow Your Business — a page designed to build confidence, not hesitation.
CAREERS
Clean, on-brand, built to attract mission-aligned talent to a growing pet care platform.
04 — SYSTEMS THINKING
Every provider decision is a pet owner experience.
Designing the Provider Sign Up flow meant thinking beyond the form. Every field, every step, every piece of information a provider submits becomes a trust signal on the other side of the platform, the pet owner's side. A mandatory photo isn't just a profile requirement. It's the first thing a pet owner sees when deciding whether to trust someone with their animal.
PROVIDER INPUTS
PET OWNER TRUST SIGNALS
Mandatory photo upload
First impression on booking card
Conditional insurance fields
Verified badge on provider profile
Tap-to-select availability grid
Real-time booking confidence
Separate first + last name fields
Professional, trustworthy profile
Designing for providers meant designing for pet owners, at the same time.
05 — OUTCOME
Given the timeline, the inherited system, and the live client - all work that shipped mattered.
Two marketing pages and a full provider onboarding flow went from design to production in four weeks. Working inside someone else's system under real constraints taught me how to read a system quickly, turn stakeholder feedback into design direction, and ship work that holds up when real people use it.
06 — REFLECTION
What I'd do differently.
WHAT WORKED
Getting up to speed on an inherited system fast, treating stakeholder feedback as design direction, and shipping under pressure without losing quality.
WHAT I'D CHANGE
I'd push earlier for direct user testing with actual pet owners and providers. The CEO knows the business but the user knows the experience.
PREVIOUS
UP NEXT
Jadyn Calkins - Product Designer
NYC 2026 ©
00 — PROTOTYPE WALKTHROUGH
See the full Provider Sign Up flow - from account creation to availability.
Prototype walkthrough - full Provider Sign Up flow from account creation to availability setup.
WORK → TIRIVELO
03
TiriVelo
Pet Care,
Redesigned.
Shipped to production. In 4 weeks.
LIVE CLIENT
UI/UX DESIGN
2026
22
pages shipped
4
week timeline
2
user types
1
inherited system
ROLE - UI/UX Designer
TIMELINE - 4 weeks
PLATFORM - Web / Desktop
TOOLS - Figma
00 — PROTOTYPE WALKTHROUGH
See the full Provider Sign Up flow - from account creation to availability.
Prototype walkthrough - full Provider Sign Up flow from account creation to availability setup.
01 — THE BRIEF
Two user types. One evolving product. Four weeks to ship.
TiriVelo is a pet care marketplace connecting pet owners with trusted local providers. I joined mid-stream, inheriting a design system and partially built pages from previous designers. My job wasn't to start from scratch, it was to understand what existed, identify what needed fixing, and ship. The existing screens had too much on them. The CEO wanted simple and modern. I built new screens using the inherited system but stripped back to only what was essential.
Trust isn't a feature. In pet care, it's the entire product.
02 — RESEARCH
Reading the room before touching the file.
User research had already been conducted by the previous team — my job was to interpret it. Two very different users: pet owners seeking trusted care, and providers navigating complex onboarding. Stakeholder feedback from the CEO, engineers, and design team became my primary ongoing research signal throughout the four weeks.
PROVIDERS
Providers found onboarding confusing — too many steps, unclear progress, and ambiguous field labels.
PRICING
The pricing page needed to reframe commission as platform value, not a barrier to signing up.
CAREERS
The careers page needed to attract mission-aligned talent while staying clean and on-brand.
03 — THE WORK
Two marketing pages. One provider flow. Shipped.
PROVIDER SIGN UP
Availability set in seconds - a simple tap-to-select grid that makes scheduling feel effortless, not like a form.
Conditional insurance section - YES reveals fields, NO shows an educational nudge.
Mandatory photo upload - trust starts before the first booking.
PRICING
Simple Transparent Pricing → How It Works → Grow Your Business - a page designed to build confidence, not hesitation.
Home
About Us
Services
Become a Provider
Plans
Log in
Sign up
Simple, Transparent Pricing
Start for free and only pay when you book - or upgrade anytime to save more.
Pet Owners
Providers
Become a Provider
How It Works
1
Create Your Profile
Set up your profile, services, and availability
2
Receive Bookings
Get notified when pet owners book your services
3
Get Paid Securely
Earn your rate minus commission via Stripe
What You Earn
Simple commission structure.
Standard Provider (Free)
15%-20%
commission depending on service type
Paid out securely via Stripe
Limited visibility across marketplace
Access to basic booking tools
Platform commission (15–20%)
Start Earning Today
Grow Your Business
Upgrade to reduce commission and get more bookings.
Standard
Free
15–20% commission per booking
Limited visibility
Get Started
Pro
Best for active providers
$24.99
/mo
0% commission (keep 100% of your earnings)
Full visibility across marketplace
Access to advanced tools and scheduling
Priority placement in search results
Priority placement in search results
Performance insights & earnings tracking
Priority support
On $1,000/month in bookings, save $150-$200 in fees
Upgrade to Pro
Most Popular
Common Questions
How does TiriVelo pricing work?
Are there any subscription fees?
What is the platform fee exactly?
How do providers get paid?
What if I need a refund or have a dispute?
Ready to get started?
No commitments. Start free and upgrade when you're ready.
Become a Provider
Copyright © 2025 TiriVelo Inc | All Rights Reserved
Privacy Policy
Terms of Service
About Us
Contact Us
Plans
Become a Service Provider
FAQs
Get The App
Careers
Resources
Opportunities
CAREERS
Clean, on-brand, built to attract mission-aligned talent to a growing pet care platform.
04 — SYSTEMS THINKING
Every provider decision is a pet owner experience.
Designing the Provider Sign Up flow meant thinking beyond the form. Every field, every step, every piece of information a provider submits becomes a trust signal on the other side of the platform — the pet owner's side. A mandatory photo isn't just a profile requirement. It's the first thing a pet owner sees when deciding whether to trust someone with their animal.
PROVIDER INPUTS
PET OWNER TRUST SIGNALS
Mandatory photo upload
First impression on booking card
Conditional insurance fields
Verified badge on provider profile
Tap-to-select availability grid
Real-time booking confidence
Separate first + last name fields
Professional, trustworthy profile
Designing for providers meant designing for pet owners, at the same time.
05 — OUTCOME
Given the timeline, the inherited system, and the live client - all work that shipped mattered.
Two marketing pages and a full provider onboarding flow went from design to production in four weeks. Working inside someone else's system under real constraints taught me how to read a system quickly, turn stakeholder feedback into design direction, and ship work that holds up when real people use it.
06 — REFLECTION
What I'd do differently.
WHAT WORKED
Getting up to speed on an inherited system fast, treating stakeholder feedback as design direction, and shipping under pressure without losing quality.
WHAT I'D CHANGE
I'd push earlier for direct user testing with actual pet owners and providers. The CEO knows the business — but the user knows the experience.
PREVIOUS
UP NEXT
Jadyn Calkins — Product Designer
NYC 2026 ©